Interesting! My personal experience switching to android devices several times is that although the experience starts fabulously, over a period of time (typically ~1yr) the software glitches and hardware issues prop up and I start regretting the move. Never happens to iPhones. So although android devices are feature rich, offer more freedom and cheaper apps, they are not robust over the long run.
For me, the comment from the article where T-Mobile salesperson says Note 8 died unexpectedly resonates. I would expect that from an android device rather than Apple. Apple is boring but predictable. And if you aren’t a teenage geek, that’s a safer bet.