I’ve said for years he needs a Tim Cook on the operations side.
I don’t think people realize the decades of knowledge that goes into car quality. Every component has a book of tests to prove reliability. Then there’s a similar book for system level tests. Finally, you have vehicle level tests. Tesla would have to build that knowledge from zero. It’s like as a simple as electronics testing, since cars operate in a ton of different environment conditions on a lot of different road surfaces.
Toyota and Honda are brilliant about it. Once they design a component that proves reliable they use it in all vehicles. American car companies have improved a lot in that area. It used to be every vehicle team designed their own motor for power windows. Some would be good and some bad. Now they design one and use it on all cars the way the Japanese do.