I used Coupa a ton in my last role. I seriously don’t get the hype. It’s a terrible tool that lacks even the most basic functionality. Everyone here who uses it hates it. It’s a massive time suck. Approvals are 1 at a time. There’s no filtering. The summary page doesn’t let you create a custom view then approve multiple purchase orders at once. Instead, you have to click, wait for each PO to load, then approve. Then you’re inbox reloads.
I literally spent an hour a day approving coupa reqs. Most of that was time waiting for the pages to load.
It wouldn’t be hard to let me filter my inbox by janitorial reqs by location code. Download that view then I could compare to budget and approve all of them at once. Nope, have to load each PO one at a time for 50+ sites and many types of POs.
Approval limits is a self-inflicted wound. I had to approve everything even if I had one of my team members approve it first.